terms and conditions

First Response CTS, LLC dba First Response Complete Tree Service & Property Management

Effective Date: 04/18/2026


1. COMPANY INFORMATION

First Response CTS, LLC, doing business as First Response Complete Tree Service & Property Management, is a Florida-based limited liability company.

Email: [email protected] Phone: (321)-419-1934 Address: 2716 Madrigal Ln, Melbourne, Florida 32904


2. ACCEPTANCE OF TERMS

By accessing or using the website operated by First Response CTS, LLC dba First Response Complete Tree Service & Property Management, submitting a contact or estimate request form, or communicating with us via phone, email, or SMS, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or submit any forms.


3. USE OF THIS WEBSITE

This website is intended to provide information about our services and allow prospective customers to request estimates. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

Use the website to submit false or misleading information

Attempt to gain unauthorized access to any part of the website

Use automated tools to scrape, copy, or harvest content from this website

Use the website in any way that could damage, disable, or impair its functionality


4. ESTIMATE REQUESTS & SERVICE INQUIRIES

Submitting a form on this website constitutes a request for a free estimate only. It does not constitute a binding service agreement, guarantee of availability, or confirmation of pricing. All estimates are subject to on-site or virtual assessment by First Response Complete Tree Service & Property Management and may vary based on actual job conditions. No work will begin until a separate service agreement is agreed upon by both parties.


5. SMS MESSAGING & A2P 10DLC COMPLIANCE

By submitting your phone number through any form on this website and checking the SMS consent box, you expressly consent to receive non-marketing SMS text messages from First Response CTS, LLC related to your estimate request, appointment scheduling, service follow-up, and related communications.

Message frequency varies based on your inquiry and service status

Message and data rates may apply depending on your mobile carrier and plan

You may opt out at any time by replying STOP to any SMS message. You will receive one final confirmation and no further messages will be sent

For assistance, reply HELP to any message or contact us at (321)-419-1934 or [email protected]

We do not sell, rent, share, or disclose your phone number to third parties for marketing purposes

These SMS terms are consistent with and governed by our Privacy Policy.


6. EMAIL COMMUNICATIONS

By providing your email address through any form on this website, you consent to receiving service-related emails including estimate confirmations, appointment reminders, and follow-up communications. You may opt out at any time by replying with "UNSUBSCRIBE" in the subject line of any email.


7. INTELLECTUAL PROPERTY

All content on this website including text, images, graphics, logos, and design elements is the property of First Response CTS, LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without prior written permission.


8. DISCLAIMER OF WARRANTIES

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. First Response CTS, LLC does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify or discontinue the website at any time without notice.


9. LIMITATION OF LIABILITY

To the fullest extent permitted by Florida law, First Response CTS, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, reliance on any content displayed herein, or submission of any form or request. Our total liability for any claim arising from use of this website shall not exceed $100.


10. THIRD PARTY LINKS

This website may contain links to third party websites for your convenience. First Response CTS, LLC does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third party websites. Accessing third party links is done at your own risk.


11. PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using this website you agree to the terms of our Privacy Policy, including our data collection, SMS, and email communication practices.


12. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from your use of this website or these terms shall be resolved in the appropriate courts located in Brevard County, Florida.


13. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes your acceptance of the revised terms.


14. CONTACT US

If you have any questions about these Terms and Conditions, please contact us:

First Response CTS, LLC dba First Response Complete Tree Service & Property Management 2716 Madrigal Ln, Melbourne, Florida 32904 (321)-419-1934 [email protected]

© Copyright 2026. First Response Complete Tree Service & Property Management. All Rights Reserved.